Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and AthletesTogether Inc., a Delaware corporation (“AthletesTogether,” “we,” “us”), covering the AthletesTogether mobile application, website, and related services (the “Services”).

By creating an account or using the Services, you agree to these Terms. If you don’t agree, don’t use the Services.

If you are agreeing on behalf of an organization — a club, team, school, university, or athletics department — you confirm you have authority to bind that organization. Where a separate Master Services Agreement or Enterprise Agreement exists between your organization and us, that agreement governs where it conflicts with these Terms.

Our Privacy Policy is part of this agreement. Where these Terms and the Privacy Policy appear to conflict on anything concerning your data, the Privacy Policy governs.

Please read this section properly.

AthletesTogether is a mental performance and wellness tool. It is not a medical device, and it does not provide medical advice, diagnosis, or treatment. Using it does not create a provider-patient relationship with anyone. Insights, scores, and AI-generated feedback are informational and performance-oriented only.

If you are in crisis, do not use this app. Contact emergency services immediately.

• United States and Canada: 911, or call or text 988 (Suicide & Crisis Lifeline)
• Australia: 000, or Lifeline on 13 11 14
• United Kingdom: 999, or Samaritans on 116 123

Always seek advice from a physician or qualified mental health professional about any medical or mental health concern. Never disregard professional advice, or delay seeking it, because of something in the Services.

We do monitor for signs of self-harm or harm to others. If we determine, in our judgment, that something you enter indicates a credible threat to your safety or the safety of people around you, we may take precautionary steps to prevent harm — which can include contacting emergency services.

This monitoring is a safety measure, not a guarantee. It is not continuous, real-time, or a substitute for professional care, and the Services are not a safety net and must not be relied on as one. If you are in crisis, contact emergency services yourself using the numbers above rather than counting on the app to do it for you.

You must be at least [13] years old, or the minimum age of digital consent where you live, whichever is higher.

If you are under 18, a parent or legal guardian must consent to your use of the Services before your account is activated. Your organization may help arrange this, but consent must come from your parent or guardian — not from a coach, club, or program.

We may suspend or close any account we reasonably believe belongs to someone below the minimum age or lacking required guardian consent.

Give us accurate information when you register, and keep it current.

You’re responsible for your password and for activity under your account. Don’t share your credentials. Tell us immediately at admin@athletestogether.com if you believe someone else has access.

If your account comes through a team, club, school, or athletics department, a few things follow.

Your organization may require you to use the Services as part of your participation in their program. That’s between you and them.

Your organization sees group-level reporting only. They do not see your individual entries, scores, or text. The specifics are in the Privacy Policy.

Your organization cannot enrol you in research. That choice is yours alone, and they are not told what you decided. See Section 7.

If your organization’s agreement with us ends, or you leave the program, your access through that organization ends. We will give you a reasonable opportunity to export your own data before your account is closed or converted.

You own what you write. Your Playbook entries, Daily Goals, check-in responses, and everything else you put into the Services remain yours.

To run the Services, you give us a limited licence. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce, and display your content, solely for the purpose of operating and improving the Services and providing them to you. This licence exists so the app can function — so it can show you your own history, calculate your baseline, and generate your feedback. It ends when you delete your content or your account, except for backups we clear on our ordinary schedule and anything we’re legally required to keep.

This licence does not cover research. Research is separate, optional, and revocable, and is governed by Section 7 and the Privacy Policy.

We conduct and collaborate on scientific research into athlete mental performance and wellbeing.

Taking part is your choice. These Terms do not enrol you in research, and using the Services is not consent to be studied. Research participation is requested separately, and you can decline or withdraw at any time through your account settings or by emailing admin@athletestogether.com.

Declining costs you nothing. Your access to the Services is unaffected, and your organization is not told what you chose.

If you take part, your data is provided to researchers in coded form, with the coding key held by us and never shared. How that works in detail — including how indirect identifiers and free text are handled — is set out in Section 7 of the Privacy Policy.

Withdrawal. If you withdraw, we stop including you in new analysis and remove you from ongoing datasets where it remains technically possible. We cannot retract results already published, and we’ll say so plainly rather than promise otherwise.

Under-18s are excluded from research unless a parent or guardian has given specific consent for that purpose and the young athlete has also agreed.

The Services use artificial intelligence and natural language processing to analyse your inputs and generate insights and feedback.

AI gets things wrong. Outputs may be inaccurate, incomplete, or simply mistaken. Treat them as one input to your own thinking, not as fact, and never as clinical assessment. You are responsible for decisions you make about your training, health, and wellbeing.

The Services — the software, interface, design, code, the AthletesTogether name and logo, and the underlying methodology — belong to AthletesTogether Inc. and are protected by intellectual property law.

We own the aggregated datasets, statistical models, algorithms, scoring methods, and derived measures produced through the platform. Your ownership of your own content, under Section 6, is unaffected.

Third-party resources. Audio and video resources within the app are not ours. Owners are credited on the resource and should be contacted directly with any concern about that content.

You may not reverse engineer, decompile, or disassemble the Services, or attempt to extract our source code, models, or algorithms.

Through an app store. Purchases made via the Apple App Store or Google Play are governed by that store’s payment terms. Manage subscriptions and request refunds through your Apple or Google account — we can’t process those for you.

Through your organization. If your organization provides your access, it depends on their active agreement with us, and any fees are between us and them.

Price changes. We may change fees with reasonable advance notice by email or through the app. Changes take effect at your next billing period, and you can cancel before then.

Don’t:

• Use the Services for anything illegal
• Reverse engineer, decompile, or attempt to extract our code, models, or algorithms
• Use the Services to harass, abuse, impersonate, or harm anyone
• Enter government identification numbers, financial account details, or other sensitive identifiers into any text field — those fields are for goals and reflection and nothing else
• Enter information that identifies another person without their agreement
• Attempt to access another user’s account or data
• Scrape, bulk-download, or use automated systems against the Services
• Resell or sublicense access

You can leave at any time, through your account settings or by emailing admin@athletestogether.com. Deletion is covered in the Privacy Policy.

We may suspend or close your account if you materially breach these Terms, if we’re required to by law, or if we reasonably believe your use puts other users or the Services at risk. Except where it’s unlawful or genuinely impractical, we’ll tell you why and give you a chance to export your data.

What survives. Sections 9, 13, 14, 15, and 18 continue to apply after your account ends.

Except where the law says otherwise, the Services are provided “as is” and “as available.” We don’t warrant that they’ll be uninterrupted, error-free, or that any insight, score, or output will be accurate or suitable for you.

Nothing here excludes any warranty or guarantee that cannot be excluded by law. See Section 16 if you’re in Australia.

To the fullest extent permitted by law, AthletesTogether Inc. and its affiliates, officers, employees, agents, and partners are not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or lost goodwill — arising from your use of or inability to use the Services, from anything a third party does on them, from content obtained through them, or from unauthorised access to your data.

Our total aggregate liability will not exceed the greater of US$100 or what you paid us in the twelve months before the claim.

These limits do not apply where they cannot lawfully be applied, including to liability that cannot be excluded under the Australian Consumer Law, and do not limit liability for fraud, or for death or personal injury caused by negligence, where the law prohibits that.

You agree to defend, indemnify, and hold harmless AthletesTogether Inc. against claims, liabilities, damages, losses, and reasonable legal costs arising from your use of the Services or your breach of these Terms. This does not apply to claims arising from our own breach or negligence.

We operate the Services from the United States and make no representation that they’re appropriate elsewhere. Using them outside the US is your choice, and you’re responsible for local law.

Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms modifies or excludes the rights and remedies provided by the Competition and Consumer Act 2010 (Cth).

If you are a consumer under the ACL, you are entitled to a replacement or refund for a major failure, to compensation for other reasonably foreseeable loss or damage, and to have services remedied where they are not of acceptable quality and the failure is not major. Where we fail to meet a non-excludable guarantee, our liability is limited — at our option, and only where the law permits it — to supplying the services again or paying the cost of having them supplied again.

Section 14 applies to Australian users only to the extent the ACL permits.

We may update these Terms. For material changes — particularly to research, ownership, or what your organization can see — we’ll give you notice in the app or by email before they take effect, and we’ll ask for fresh agreement where the law requires it.

Continued use after changes take effect means you accept them. If you don’t, close your account.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

Informal resolution first. Before starting formal proceedings, contact us at admin@athletestogether.com and give us 30 days to resolve it. Most things get resolved this way.

Arbitration. If we can’t resolve it informally, disputes will be settled by binding arbitration under the Rules of the American Arbitration Association, applying Delaware law, seated in Travis County, Texas or conducted remotely. Each of us may bring a claim in small claims court instead, where it qualifies.

Class actions. You and AthletesTogether each agree to bring claims only individually, and not as a plaintiff or class member in any class or representative proceeding.

Courts. Where arbitration doesn’t apply or isn’t enforceable, you and AthletesTogether submit to the exclusive jurisdiction of the state and federal courts in Travis County, Texas.

If you’re in Australia, nothing in this section removes your right to bring proceedings, or to access remedies, under Australian law.

Severability. If any provision is unenforceable, it’s enforced to the maximum extent permitted and the rest stands.

Waiver. Not enforcing a right doesn’t waive it.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

Entire agreement. These Terms and the Privacy Policy are the whole agreement between us, except where an Enterprise Agreement applies.

AthletesTogether Inc.

809 S Lamar Blvd, Apt 164
Austin, TX 78704

admin@athletestogether.com